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Saturday, September 27, 2008

An Open Letter to Red Robin Resaurants

My husband and I are RR fanatics, and when I say fanatic, I really mean it! We love RR and try to convert everyone we know to loving it too. We take it personally when someone says a harsh word about your place. (Usually the only negative comment we hear from friends is that your restaurant is a bit loud; our response is, come on, where else can we let our one-year-old scream during dinner and not feel bad about it?)

Anyway, we recently relocated to Beijing and are thrilled for the change except for the fact that there doesn't seem to be an RR within a decent drive. (We're fanatics, but not millionaires! We can't really afford flying back to the States once a week for a burger fix.) What gives? To make matters worse, today I received my Happy Burger-Day coupon in my e-mail inbox. While you're at it, why don't you give me a paper cut and pour lemon juice on it? I'm pretty sure the only way you can satisfy these disgruntled customers is to open a franchise in Beijing. Rest assured, as soon as you break ground on your new location, we will be here promoting your restaurant. And haven't you heard? There are like a billion people in China and if even just half of them visited your restaurant you would make like a gazillion dollars.

We look forward to patronizing your new restaurant in Beijing, and if my Happy Burger-Day coupon happens to expire before the grand opening, I'd be so grateful if you would honor it anyway.

Fanatics in Beijing,
Laurie Schiller & Benjamin Childs